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Customer Reviews
“Beautiful shoes and comfortable”
Excellent website to use , beautiful shoes and comfortable! I have been buying Merchant shoes for nearly 20yrs now ... so I know the quality and comfort of your product!
Etaine
Customer Reviews
“The service I received was brilliant!”
Friendly staff who helped me get the right fitting and shoe that I needed and wanted for work. I was only intending to buy one pair of shoes however I ended up buying two. Thank you Southland Merchant Team.
Renee
Customer Reviews
“Shoes are very comfortable and worth my money.”
Bought my second pair now and I have no regrets.
Pin Yeen
Customer Reviews
“Merchant Shoes are amazing.”
And without fail, whichever store I go into, I always receive the best customer service consistently. Thank you.
Ra
Customer Reviews
“Excellent customer service.”
Excellent customer service and range or quality footwear.
Katherine
Customer Reviews
“Always impressive.”
I always have a great time at your shop. The range of products and the expertise of the staff are always impressive.
Fran
Customer Reviews
“It's a lovely store to shop in.”
Great service and product in store is of a good quality and variety. It's a lovely store to shop in.
Denise
Customer Reviews
“I can't remember when I last had such excellent help in a store.”
I enjoyed great customer service when buying my Skechers shoes today. Excellent help in finding the right fit, and endless patience, which was very much appreciated. I can't remember when I last had such excellent help in a store. Thank you so much!!
Carol
COMMUNITY
Mentoring New Zealand Youth in COVID-19 related world
In a Covid-19 world, Kiwis are experiencing new and unprecedented challenges. Now more than ever, young Kiwis need support. We champion this with our charity, the Young Hearts Project which works alongside our charity partner, Great Potentials. The MATES programme run through Great Potentials, supports young Kiwis to reach their full potential through their mentoring programme. We chatted with Peter from MATES on his story as a mentor and supporting youth in a COVID-19 world.
CRAFTSMANSHIP
How To Care: Leather
Because we’re passionate about beautiful shoes, we’re also passionate about caring for them. We’ve perfected our specialised range of care products to help combat the wear and tear of daily life and to protect your leather footwear.
CRAFTSMANSHIP
How To Care: Suede/Nubuck
Because we’re passionate about beautiful shoes, we’re also passionate about caring for them. We’ve perfected our specialised range of care products to help combat the wear and tear of daily life and to protect your leather footwear. Suede and nubuck leather requires special care to ensure they stay looking their best.
CRAFTSMANSHIP
How To Care: Canvas/Fabric
Ah, the excitement of opening those fresh new sneakers out of the box for this first time. But how do you care for canvas/fabric materials on your new kicks? We’ve perfected our specialised range of care products to help combat the wear and tear of daily life and to protect your new shoes!
Our Stores
We began putting shoes on Kiwi feet in 1948. Since then we've been the go-to destination for quality footwear thanks to our diverse range, friendly service and knowledgeable teams. Our Merchant 1948 stores can be found in Melbourne, and we ship nationwide.
